(no subject)
Nov. 28th, 2003 05:34 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
zianuraygot back to apartment about 1415 hrs, started melting wax THEN fed the kittycat....(i lie. Cat came first.)
So got several candles done through the FIRST pour and waiting to set for the second.
AND we're going to a friend's house--our Chatelaine--'cause a friend of hers sells TRIM and is going to be there tonight! (Remind me to drive by the cash machine.)
w00t! (as my daughter types when happy)
+++++Warning: Vitriol Ahead+++++
FINALLY got the books from QPB ORDERED.....the website had different specials AND different book, PLUS the gol-durn cart would only take ten at a time.....(fuss!)
Emailed the help area, got told "reply to this email with what you want, and i'll take care of it for you."
OF COURSE the reply was glommed by a DIFFERENT person who just said "either use the 'net, mail it [(and there is NOT room for 20-odd books on those forms)(and you should expect anything _I_ order to be odd indeed)], or do the 'phone thing."
so i PHONED the Customer (Dis)Service number.
"Well yeah, you have to do it that way, we can't do that here."
Let me speak to your supervisor.
"Yeah, that's right; but tell you what, here's MY email address; send me the list and i'll take care of it."
No such domain, according to the BOUNCE.
Phoned the order line; it ordered THREE books of the 22 i input--except that it got two of a title i only want ONE of.
SO called Cussed Disservice AGAIN......and this time got a very polite, helpful lady who ordered the books i wanted for me.
ABOUT FREAKING TIME, don'cha think?
Since this covers my one-book obligation to QPB, i think i'll tell them to cancel my membership. AND tell them why.
+++++ Rant Over -- for now +++++
So got several candles done through the FIRST pour and waiting to set for the second.
AND we're going to a friend's house--our Chatelaine--'cause a friend of hers sells TRIM and is going to be there tonight! (Remind me to drive by the cash machine.)
w00t! (as my daughter types when happy)
+++++Warning: Vitriol Ahead+++++
FINALLY got the books from QPB ORDERED.....the website had different specials AND different book, PLUS the gol-durn cart would only take ten at a time.....(fuss!)
Emailed the help area, got told "reply to this email with what you want, and i'll take care of it for you."
OF COURSE the reply was glommed by a DIFFERENT person who just said "either use the 'net, mail it [(and there is NOT room for 20-odd books on those forms)(and you should expect anything _I_ order to be odd indeed)], or do the 'phone thing."
so i PHONED the Customer (Dis)Service number.
"Well yeah, you have to do it that way, we can't do that here."
Let me speak to your supervisor.
"Yeah, that's right; but tell you what, here's MY email address; send me the list and i'll take care of it."
No such domain, according to the BOUNCE.
Phoned the order line; it ordered THREE books of the 22 i input--except that it got two of a title i only want ONE of.
SO called Cussed Disservice AGAIN......and this time got a very polite, helpful lady who ordered the books i wanted for me.
ABOUT FREAKING TIME, don'cha think?
Since this covers my one-book obligation to QPB, i think i'll tell them to cancel my membership. AND tell them why.
+++++ Rant Over -- for now +++++
![[identity profile]](https://www.dreamwidth.org/img/silk/identity/openid.png){kind=small}
no subject
Date: 2003-11-28 06:35 pm (UTC)no subject
Date: 2003-11-28 08:42 pm (UTC)In all fairness, i never had any trouble with them years ago when i was a member--but then, i never tried to place an order for more than two or three books at a time.